Privacy Policy

Last updated: December 21, 2024

1. Introduction

Welcome to NewAgentsHub ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI platform and services.

By accessing or using NewAgentsHub, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, name, and profile picture when you create an account or sign in with Google.
  • API Keys: Third-party API keys you provide for AI providers (stored encrypted).
  • Chat Content: Messages, prompts, and conversations you have with AI models.
  • Files and Documents: Files you upload to the knowledge base for AI processing.
  • Custom Configurations: Agent settings, capabilities, and MCP server configurations.

2.2 Information Collected Automatically

  • Usage Data: Information about how you interact with our platform, including features used and time spent.
  • Device Information: Browser type, operating system, and device identifiers.
  • Log Data: IP addresses, access times, and referring URLs.
  • Cookies: Session cookies for authentication and preferences.

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our AI platform services
  • Process and route your requests to AI providers (Anthropic, OpenAI, Google, etc.)
  • Enable RAG (Retrieval-Augmented Generation) with your uploaded knowledge base
  • Authenticate your identity and manage your account
  • Communicate with you about updates, security alerts, and support
  • Analyze usage patterns to improve user experience
  • Comply with legal obligations and enforce our terms

4. Third-Party AI Providers

Our platform integrates with multiple AI providers. When you use these services, your prompts and content may be processed by:

  • Anthropic (Claude): Subject to Anthropic's privacy policy
  • OpenAI: Subject to OpenAI's privacy policy
  • Google AI: Subject to Google's privacy policy
  • Other Providers: As configured by you, subject to their respective policies

We recommend reviewing each provider's privacy policy before using their services through our platform.

5. Data Storage and Security

We implement industry-standard security measures to protect your information:

  • Encryption: API keys and sensitive data are encrypted at rest
  • Secure Infrastructure: Data is stored on Supabase with Row Level Security (RLS)
  • Access Controls: Strict authentication and authorization protocols
  • Regular Audits: Security monitoring and vulnerability assessments

6. Data Sharing and Disclosure

We do not sell your personal information. We may share data:

  • With AI providers to process your requests (as described above)
  • With service providers who assist our operations (hosting, analytics)
  • When required by law or to protect our legal rights
  • In connection with a business transfer or acquisition
  • With your consent for any other purpose

7. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Export: Download your data in a portable format
  • Opt-out: Disable certain data collection features

To exercise these rights, please contact us at privacy@newagentshub.dev

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Chat history and files are retained until you delete them. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

NewAgentsHub

Email: privacy@newagentshub.dev

Website: https://newagentshub.dev